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What Are Captions?

Captions are synchronized text for dialogue and sounds in videos. They help:

Deaf or Hard of Hearing viewers
Non-native English speakers
People who prefer reading
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Support interactive transcripts

Software Downloads and Requirements

Welcome to the VCSU Software Download and Support page for Windows and Mac. Here you’ll find links and instructions to help you download and install the software you need for your courses and campus work.

Windows Downloads

Mac Downloads

Individual Software Instructions

ArcGIS Pro

How to get it: Ask your instructor for the download link/license code.
Typical path: Instructor provides an ArcGIS Online invitation or a MyEsri link → sign in with your VCSU email → download ArcGIS Pro Desktop.
Heads‑up: ArcGIS may prompt for .NET 6.0.5 Desktop Runtime(see below).
- ArcGIS Pro download

.NET Desktop Runtime (required by ArcGIS Pro)

If prompted by ArcGIS Pro: Install .NET 6.0.5 Desktop Runtime (x64)
Otherwise (new installs): Install .NET 8.0 Desktop Runtime (x64)
Check first:If you already have the required version, you don’t need to reinstall.
- .NET 6.0.5 download
- .NET 8.0 download

Cisco AnyConnect VPN Client

Download from: [Campus VPN/IT portal link]
Install: Run the installer, accept defaults
Connect to: vpn.[yourdomain].edu
When to use:Required for off‑campus access to internal systems
- Cisco Mac download
- Cisco Windows download

Perceptive Content (ImageNow)

Current version: June 2024 client
Download from: [Perceptive Content installer link]
Before installing: Disconnect VPN, uninstall old versions
After install:Reconnect VPN and launch
- Perceptive Windows download

Respondus (LockDown Browser / Monitor)

Download link: Use the course-specific Respondus link in Blackboard
Important: Use the campus-licensed installer (not directly from respondus.com)
Monitor (webcam):Follow your instructor’s directions
- Respondus Mac download
- Respondus Windows download

SPSS

How to get it: Ask your instructor for the license code or download location
Install tips:Choose the version your course requires; use “Authorized user license”
- SPSS Mac download
- SPSS Windows download

VLC Media Player

Why use it: Reliable for video/audio and DVD playback
Download from: videolan.org

Adobe Acrobat Pro (Enterprise License)

Access method: Sign in at the Adobe portal with your VCSU credentials
Download/Install: From the Creative Cloud app, install Acrobat Pro
Note: If prompted for a trial, log in again with “Company or School Account”